Tracking technologies and Cookies

IP Addresses and Cookies

To improve site performance, uses cookies and records statistical data, as do most other commercial websites.

A cookie is a small file of letters and/or numbers that is downloaded onto your computer when you visit a website. This file is then sent back to the web server each time you visit the website, in simple terms, it allows the web server to identify you.

We can send just one or maybe more cookies to collect information which is stored by your browser on your computer. In addition, our own service providers and advertisers can also send cookies.

You can choose to refuse to allow cookies, most browsers will give this option. It is a straightforward process, you can simply, for example, in Internet Explorer you can refuse all cookies by clicking “Tools” then “Internet Options” then “Privacy”, and then selecting “Block all cookies” using the sliding selector. However, if you do block cookies it can have an adverse impact on the websites that you use, including our own.

To help us operate our site and to analyze, monitor and collect information when you use our website and input information, we may retain third party service providers. This also allows us to improve our service.

Statistical data:

Any user information is anonymous as statistical data is not connected to personal information. The statistical information that collects includes, browser types and operating systems that may be used and also the IP address. It enables us to assess, for example, if the number of users of a new type of browser is increasing, we can then test new features and pages in that browser.

What are cookies?

Cookies are tiny bits of information that websites store on your computer when you visit them. A cookie may be used to store the fact that you’ve logged into a website so that when you return you don’t have to log in again. Cookies are useful in that they allow websites to learn about how people interact with the site so enabling sites to make improvements and changes.

What kind of Cookies do we use?

Our website uses two types of cookies, third party (for example advertisers like Google AdWords, Facebook, AdForm) and our own. We can monitor return visits and track page views over a two year period, also using cookies to personalize and maintain our website.

What third-party services do we use?

Third party cookies are cookies placed on your device by a website other than the one you’re visiting.  For example, you visit a website and their advertiser(s) set a cookie, this allows that advertiser to track your visits to other websites. At we aim to be as clear as we can about our use of cookies and any third parties we work with.

Google Analytics is an analysis service which measures amongst other things, website activity and performance. It is also useful to allow us to get a better understanding of our audience.

To learn more about Google’s data policy see here:

Google provides a tool to allow you to prevent your data from being used by Google Analytics. Click here to download it.

How long do they last?

As mentioned previously, we can monitor return visits and track page views over a two year period. However cookies, in general do have a period after which they expire. The cookies on our website are renewed when you log in and tend to expire anywhere between 7 to 30 days of inactivity.

Switching off cookies:

If you decide to switch off or refuse cookies there will be problems when using the website. The acceptance of cookies is generally automatic with most web browsers, so you will have to adjust your browser through the settings option on your computer, if you want to turn cookies off. You can always read further and get excellent advice from if you have any concerns about 3rd party cookies.

Further information and advice regarding cookies and your options, can be found on the links below, or on the help section of your web browser. If you do decide to disable or switch off cookies, it will unfortunately affect the performance of our website.